Customer Promise and Company Values:
Our Commitment to You

At LyChron, nothing we do is more important than helping you, our customers. We pledge to:

Conduct all interactions with respect and professionalism.

We will do business with you in a friendly, courteous, and honest manner, in a professional work environment.

Provide you with accurate information.

We will supply you with trustworthy study data and take care to ensure that all transactions are correct and complete.

Protect your confidentiality.

We will guard your information as if it were our own.

Communicate effectively and promptly.

We will actively listen to you, encourage your feedback, and deliver requested information in a timely fashion.

Devote prepared, knowledgeable personnel to your project.

We will provide you with motivated staff members who have expertise and up-to-date training in the equipment and technology you need.

LyChron is a customer-focused provider of premier-quality, efficient, and cost-sensitive preclinical services to the Biomedical Community. Because mutual trust is critical to our success, we have a steadfast commitment to the following corporate values:

Unprecedented Customer Service

We will anticipate and exceed client expectations at every step, from project initiation through completion.

Team Collaboration

To facilitate the rapid introduction of innovative, life-improving products to patients, we will work in partnership with clients, providing them with veterinary, scientific, and regulatory personnel who have unparalleled industry and research experience. We will encourage cooperative relationships at every level and across all activities of our organization and foster an environment that attracts, motivates, and recognizes stellar performance.

Highest Quality Standards

We understand the importance of reliable data and services to our clients. We will always take the high road by following the best ethical practices and honoring our commitment to deliver consistently superior and timely results.